As a critical thinker, Dr. Peter Drucker left a giant legacy of thought leadership. For my money, the world’s foremost business philosopher left us with timeless teachings.
A personal favorite of mine is one of his lesser known quotes: “Arrogance is being proud of ignorance.”
The quote is applicable in a myriad of ways – whether it pertains to professionals’ careers or the companies for whom they work. As Biz Coach, I strongly recommend self-assessments for careers and a business-performance analysis for companies.
It’s vital to conduct a thorough needs-assessment of strengths, weaknesses, opportunities and threats – followed by development and implementation of a strategic action plan.
Of course, Dr. Drucker’s quote is also applicable in understanding the No. 1 reason why startups fail. Such companies don’t have a clear picture of their situations. They complacently assume that they do, but most don’t.
Consequently, nine out of 10 fail because they self destruct – not because they’re defeated by competitors. This is true in any sector.
Now, there’s informative confirmation about the reasons for startup failures from another source, Genome.
A Genome report on 3,200+ tech firms cites what it calls “premature scaling.” The startup Genome report concluded that too many early-stage companies try to grow at a pace inconsistent with their capabilities.
Among the Genome-study authors’ conclusions:
- No startup that scaled prematurely passed the 100,000 user mark.
- Ninety-three percent of startups that scale prematurely never break the $100k revenue per month threshold.
- Startups that scale properly grow about 20 times faster than startups that scale prematurely.
“A startup can maximize its speed of progress by keeping the five core dimensions of a startup Customer, Product, Team, Business Model and Financials in balance,” write the study’s authors. “The art of high growth entrepreneurship is to master the chaos of getting each of these five dimensions to move in time and concert with one another.
“Most startup failures can be explained by one or more of these dimensions falling out of tune with the others,” assert the researchers. “In our dataset we found that 70 percent of startups scaled prematurely along some dimension.”
Inefficiency causes failure
My sense is that such new entrepreneurs’ behavior fails to match their goals for success. Too often, they lack cohesive-business behavior. The study appears to confirm this point.
“Every startup has an actual stage and a behavioral stage,” assert the authors. “Actual stage is measured by customer response to a product. A startup is classified as inconsistent when any behavioral dimension is at a stage that is different than the actual stage.”
Hence, they call it premature scaling.
Conversely, the study points out that some companies behave in inferior proportion to their actual situation. For example, they’re not expanding fast enough or they fail to add enough of the right employee skills when they are needed.
Candidly, I love startups, but for the above reasons I don’t work with most of them. It’s one thing for new entrepreneurs to have great ideas, but it’s another when they fail because they don’t understand and implement best practices in management. As a result, they don’t properly manage financials and there are too many unnecessary opportunity costs.
Often, new entrepreneurs simply aren’t good at what they do because they don’t have enough practical management experience, so they insist on charging ahead too fast or they head in the wrong directions. Ultimately, they errantly burn capital.
Bottom-line: The solutions lie in avoiding the pitfalls implied in Dr. Drucker’s quote: “Arrogance is being proud of ignorance.”
New entrepreneurs need to temper their approach and be pragmatic – don’t allow conviction and passion to lead to unproductive exuberance. That’s what leads to chasing ill-health and results in failure.
Instead, seek Drucker-like expertise to fully understand your situation and to guide you. Then, you’ll be in a position to hire the right people at the right time, objectively calculate risk management, optimize processes for critical performance improvements, and adroitly fill the needs of customers for acceptance in the marketplace.
Terry Corbell, my close colleague and friend, is Seattle’s “Biz Coach.” I wanted to share his article with you, and refer you to his site, where you will find hundreds of interviews and articles (http://www.bizcoachinfo.com).